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In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.
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语言朴实,内容真实。用一些非常真诚的方法去对待客户,开发维护一段互相共赢的关系。也非常实用于人生中去树立导师形象,怎么有方法的训练自己的行为举止。
评分还行
评分我在专业上的导师
评分语言朴实,内容真实。用一些非常真诚的方法去对待客户,开发维护一段互相共赢的关系。也非常实用于人生中去树立导师形象,怎么有方法的训练自己的行为举止。
评分真实和真诚
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