在綫閱讀本書
In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.
具體描述
讀後感
評分
評分
評分
評分
用戶評價
trust is earned.
评分真實和真誠
评分我在專業上的導師
评分關於建立和維係人際關係的一本書，非常受用，適閤當作工具書反復翻閱。Basic skills of a trusted advisor: earning trust; giving advice effective; building relationships. Essential elements that engender trust: credibility; reliability; intimacy; a low-level of self-orientation.
评分一方麵實在有些偏理論，另外一方麵，又太細節和瑣碎。
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