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Customer Service Training 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Kamin, Maxine 作者

Amer Society for Training &

译者

2002-12 出版日期

212 页数

395.00元价格

平装

丛书系列

9781562863302 图书编码

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发表于2024-11-26

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Customer Service Training 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Customer Service Training 在线电子书图书描述

For any organization that wants to raise the bar for service excellence, this book provides practical, hands-on guidance to help you quickly develop guidance to help you quickly develop customer service training. Dozens of field-tested exercises, games, activities, icebreakers, and assessment instruments help you teach employees the importance of customer service and improve their performance. *Also includes digital materials that are available via download.

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