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CRM行动手册
CRM戰略執行手冊
顧客關係管理深度解析《執行CRM的14個
CRM基础教程
CRM at the Speed of Light, Fourth Edition
CRM原理.设计.实践
CRM理念、方法与整体解决方案
CRM实施宝典
CRM理论与实践
CRM.32个关键点
CRM關鍵32堂課
CRM at the Speed of Light
CRM Unplugged
CRM理论和应用研究
CRM Segmentation and Clustering Using SAS Enterprise Miner
CRM In Real Time
CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century
CRM大客户关系管理教程VCD
CRM in a Week
Crm - Customer Relationship Management
CRM Best Practices
CRM as a Rapid Development Platform
CRM Project Management
CRM原理.设计.实践
中国CRM最佳实务
支持CRM的数据仓库设计
SAP CRM WebClient Customizing and Development
SAP CRM Middleware Optimization Guide
ERP/CRM/SCM/BI协同商务建设指南
