Switch pdf epub mobi txt 电子书 下载 2025
Chip Heath is a Professor of Organizational Behavior in the Graduate School of Business at Stanford University. His research examines why certain ideas - ranging from urban legends to folk medical cures, from Chicken Soup for the Soul stories to business strategy myths - survive and prosper in the social marketplace of ideas. His research has appeared in a variety of academic journals, and popular accounts of his research have appeared in Scientific American, the Financial Times, the Washington Post, BusinessWeek, Psychology Today, and Vanity Fair. He lives in Los Gatos, California. Dan Heath is a consultant at Duke Corporate Education, one of the world's top providers of executive education. Prior to joining Duke, he was a researcher at Harvard Business School, writing 10 cases on entrepreneurship that are used in business school programmes. Heath is also the co-founder of Thinkwell, a…
- 心理学
- 思维
- 管理
- change
- 组织变革
- 改变
- 心理
- 创新
Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?
The primary obstacle is a conflict that’s built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick . Psychologists have discovered that our minds are ruled by two different systems—the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort—but if it is overcome, change can come quickly.
In Switch, the Heaths show how everyday people—employees and managers, parents and nurses—have united both minds and, as a result, achieved dramatic results:
● The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients.
● The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping.
● The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service
In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.
具体描述
读后感
本书的理论依据： "The Happiness Hypothesis",用Elephant/Rider来比喻人思维的两种模式（感性思维/理性思维），与Thinking, Fast and Slow中的分类一致。 行动指南： Direct the Rider 1. Follow the bright sports. - Investigate what's working and clone it. 2. Script t...
评分主宰人类行为的两个要素：象（情感）与骑象人（逻辑） 要促成改变，要给方向+给动力，方向要有远（愿景）有近（下一步怎么做，细化、定量），给动力的方法是增强自身的意愿和力量（感官刺激、构建认同、先盖两个章）和削弱对手的体量（切分小任务小里程牌）。 为了改变找方向...
评分一年前，当美国总统奥巴马在国会山广场上高呼“We need change(我们需要改变)！”时，或许没有多少人真正能够认识到，这场变革的方向何在，其间的难度又有多大。 同样，在商业社会中，变革的呼声不绝于耳，但是，真正能够顺利启动变革项目，并取得成功的变革却寥寥可数。为什...
评分大纲和结论： 如何改变？ 1）给骑象人提供方向 a. 寻找闪光点 b. 复制成功案例 c. 指出目的地 d. 勾勒关键性步骤 2）让大象动起来 a. 找到感觉 b. 寻求认同感 c. 给自己人以信心 d. 建立身份感 e. ...
评分大纲和结论： 如何改变？ 1）给骑象人提供方向 a. 寻找闪光点 b. 复制成功案例 c. 指出目的地 d. 勾勒关键性步骤 2）让大象动起来 a. 找到感觉 b. 寻求认同感 c. 给自己人以信心 d. 建立身份感 e. ...
用户评价
: B844/H437
评分适合各种想做改变不知如何的人
评分像 Predictably Irrational 这类的书都只是“发现”人类行为中的一些“有趣现象”，而这本书则更进一步，讲究的是怎么应用。这本跟哥俩上一本，Made to Stick，一样好。我看完之后的一个突出感受是中国的改革过程中其实也使用了一些书里提到的手段，很遗憾此书只字未提中国。美中不足，这些“改变”都不涉及对利益集团的伤害。
评分某一期wired上推荐的，脑残粉表示字字珠玑。
评分强烈推荐，非小说类经典。How to Change Things When Change Is Hard
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