Difficult Conversations pdf epub mobi txt 電子書下載2025

☆☆☆☆☆

作者之一道格拉斯•斯通為美國知名的溝通專傢。曾先後服務過波音、埃森哲、IBM、JP摩根、優尼柯等世界知名企業。他還曾深入參與1980年美國伊拉剋人質衝突談判，結束南非種族隔離談判，並被哥斯達黎加總統奉為座上賓。

布魯斯•佩頓也是暢銷書《Getting to Yes》（中文版書名為《談判力》）的作者之一。

希拉•漢身兼數職，她既是三一谘詢集團的閤夥人，又是哈佛法學院的一名法學講師，同時，她也是哈佛經理人教育係列課程的授課教師，為律師及各大公司的行政主管教授相關課程。《高難度談話》一書的成功讓她成為瞭一位如同奧普拉一樣炙手可熱的節目明星，她應邀參與瞭多項關於《高難度談話》節目的錄製，其中包括G•戈登•利迪秀，美國國內廣播電颱的“黛安•瑞姆秀”、“連綫剋裏斯托佛•林登”、福剋斯新聞以及CNBC的“名人午餐”節目。此外，她所撰寫的關於談話的文章也被刊登於《談判月刊》（Negotiation Journal），《奧普拉雜誌》（Oprah’s O Magazine），《財富》，《美國周刊》以及《簡單》（Real Simple）等多本書刊雜誌上。

出版者:Penguin

作者:Bruce Pattern

出品人:

頁數:250

译者:

出版時間:2000-4

價格:GBP 14.00

裝幀:Paperback

isbn號碼:9780140288520

叢書系列:

圖書標籤:

溝通
人際關係
談判
Communication
自我提高
商業
思維
心理學

下載連結在頁面底部

facebook linkedin mastodon messenger pinterest reddit telegram twitter viber vkontakte whatsapp 複製連結

想要找書就要到圖書目錄大全

book.wenda123.org

立刻按 ctrl+D收藏本頁

你會得到大驚喜!!

Members of the Harvard Negotiation Project--which brought you the mega-bestseller Getting to YES --show you how to handle your most difficult conversations with confidence and skill.

Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success. You will learn:

how to start the conversation without defensiveness

why what is not said is as important as what is

ways of keeping and regaining your balance in the face of attacks and accusations

how to decipher the underlying structure of every difficult conversation

Filled with examples from everyday life, Difficult Conversations will help you on the job, at home, or out in the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.

"Does this book deliver on [its] promise of an effective way through sticky situations, whether 'with your baby sitter or your biggest client'? It does."-- The New York Times

"These talented communicators blend a daunting array of disciplines into highly readable and practical advice."-- Booklist

"Brilliant. . . . I've already re-read most of it. I'm using it. What more could a reader ask?"-- Tom Peters

"Emotional Intelligence applied to life's tough moments."-- Daniel Goleman

具體描述

讀後感

評分☆☆☆☆☆

今天又吵架了。。。缘由是书中所说的我假设他的想法是怎样的，他假设我的想法是怎样。然后我认为问题都出在他身上，我觉得他是控制一切的，他觉得我是自私的。。然后呢一如既往的，大吵一番，我再有道理也没法说服他，他再有道理也只让我更加生气。。一次次的郁闷，觉得...

評分☆☆☆☆☆

这本书是一种真正以解决问题为导向的沟通书籍。它的谈话技巧、架构并非是用气势磅礴的旁征引用或是巧妙的陷阱话术，亦或是巧言令色的压制对方，同时挥舞胡萝卜和大棒来达到一种说服效果。而是把问题摆上桌面，思考如何以一种更平衡，更不损失对方利益（或另外方式补偿...

評分☆☆☆☆☆

无论在谈判中还是在日常生活中，无论自己是否在情在理，我们常常会选择不去和对方进行话语沟通，或者说，我们也根本不想这么做。有时候，当我们开口说话，事情只会更加糟糕。各种各样的情绪——愤怒、内疚、受伤——往往也会随着我们开口说话而变得愈加激烈；我们越来越...

評分☆☆☆☆☆

用戶評價

评分☆☆☆☆☆

Share emotion, no ‘what happened’ but start with contribution, Third story

评分☆☆☆☆☆

真的是本很不錯的書受益匪淺~

评分☆☆☆☆☆

what I know is only my intentions, my background knowledge and my experience. Don't take "my opinion" as the truth or fact. Think about what feelings have been caused, hurt, guilt, frustration? Think about what is the impact on my identity? I'm not perfect does not mean that I'm nothing at all... Do not ask a question if you don't have one...

评分☆☆☆☆☆

很有啓發

评分☆☆☆☆☆

comm523 book presentation