The Starbucks Experience 在线电子书 图书标签: 管理 Starbucks 经济 商业 星巴克 Management 英文 商管
发表于2024-12-25
The Starbucks Experience 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024
good and useful experience but better promotion for Starbucks. It makes you feel pride to be connected with Starbucks, no matter you're staff or client or just resident having a Starbucks in your community.^_^
评分花了3个多月,总算读完第二本原版书籍(由于第一本是台湾人写的,所以还是这本比较正宗)
评分没什么建设性,无非就是be nice然后be hip,老板不想赚钱想做好产品,于是就有了不怎么挣钱的卖好产品的公司。
评分STARBUCKS是一种生活态度。
评分1/4 finished. Neither what I need nor like.
在线阅读本书
Book Description
WAKE UP AND SMELL THE SUCCESS!
You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.
The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's “most admired” companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the “partners”-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to
Reach out to entire communities
* Listen to individual workers and consumers
* Seize growth opportunities in every market
* Custom-design a truly satisfying experience that benefits everyone involved
* Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today.
For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.
From Publishers Weekly
In this paean to "one of the truly exceptional American success stories," Michelli convinces the reader that Starbucks is a great company, but he stumbles when trying to extract "precepts that can enhance your business and your personal life." He explores the various levels on which Starbucks succeeds, from its generous HR policies and lively work environment to its attention to detail and genuine concern for social causes—all of which highlight how singular a company it is. (Michelli throws in the word "unique" as often as twice a sentence.) But when it comes to advice for businesspeople, his "simple, yet not simplistic" tenets are too vague to be very helpful. Michelli notes that he has no personal stake in Starbucks: "I am not here to sell you on the company." But his enthused exclamations—"It is difficult to imagine all the great things that are yet to come for Starbucks"—give The Starbucks Experience the ring of an authorized book. Still, the company's practices are undeniably innovative and inspiring, and even if most of them aren't directly relevant, there's surely something in this book that's applicable to most businesses. (Nov.)
From the Back Cover
“Keen insight on the transformational power of Starbucks.”-Dr. Jackie Freiberg, bestselling coauthor, Guts! and Nuts!
“Practical, proven ideas and strategies that you can apply immediately.”-Brian Tracy, bestselling author of Million Dollar Habits
How did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience.
Principle 1: Make It Your Own
Principle 2: Everything Matters
Principle 3: Surprise and Delight
Principle 4: Embrace Resistance
Principle 5: Leave Your Mark
Book Dimension
length: (cm)21.1 width:(cm)13.7
在美国商学院听到最多的presentation就是关于新巴克的,接下来就是Apple,Google,特斯拉。关于新巴克的课题和研究实在太多了,但是真的能让听众有启发的只占10%不到。大多数都是一些陈词滥调,大家听完后也只是“呵呵”。如果一个会场有两场演讲可选,一个说新巴克,一个说沃...
评分在美国商学院听到最多的presentation就是关于新巴克的,接下来就是Apple,Google,特斯拉。关于新巴克的课题和研究实在太多了,但是真的能让听众有启发的只占10%不到。大多数都是一些陈词滥调,大家听完后也只是“呵呵”。如果一个会场有两场演讲可选,一个说新巴克,一个说沃...
评分在美国商学院听到最多的presentation就是关于新巴克的,接下来就是Apple,Google,特斯拉。关于新巴克的课题和研究实在太多了,但是真的能让听众有启发的只占10%不到。大多数都是一些陈词滥调,大家听完后也只是“呵呵”。如果一个会场有两场演讲可选,一个说新巴克,一个说沃...
评分在美国商学院听到最多的presentation就是关于新巴克的,接下来就是Apple,Google,特斯拉。关于新巴克的课题和研究实在太多了,但是真的能让听众有启发的只占10%不到。大多数都是一些陈词滥调,大家听完后也只是“呵呵”。如果一个会场有两场演讲可选,一个说新巴克,一个说沃...
评分在美国商学院听到最多的presentation就是关于新巴克的,接下来就是Apple,Google,特斯拉。关于新巴克的课题和研究实在太多了,但是真的能让听众有启发的只占10%不到。大多数都是一些陈词滥调,大家听完后也只是“呵呵”。如果一个会场有两场演讲可选,一个说新巴克,一个说沃...
The Starbucks Experience 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024